Users and User Roles
Users & User Roles
EmpowerGPT provides flexible user management with distinct roles designed to support organizational structure, security, and collaboration needs. Each user type has specific permissions that dictate what they can access and perform within the platform.
User Roles
1. Organization Administrator
The highest-level role with full platform-wide authority. Responsibilities include:
Managing the entire EmpowerGPT environment
Creating, deactivating, or deleting user accounts
Assigning and modifying user roles
Creating user groups
Configuring global settings and permissions
Creating workspaces and assigning Workspace Administrators
2. Workspace Administrator
Focused on managing individual workspaces. Responsibilities include:
Managing one or more assigned workspaces
Configuring workspace settings
Creating and managing collections and folders
Uploading and managing documents or entire folders
Adding users to the workspace
Assigning user roles and group permissions within the workspace
Moderating contributor access and content organization
3. Regular User
General platform user with content-level capabilities. They can:
View, create, edit, or delete documents and folders based on permissions granted
Ask questions across the knowledge base or within a specific workspace, collection, folder, or file
Request elevated access from administrators if needed
User Management Operations
Invite User
Go to Users → Invite, then enter the new user’s name, email, and role. The user receives an email invitation to join EmpowerGPT.
Search User
Use the search bar in the Users section to quickly locate specific users.
Delete User
Select a user from the list and choose Delete. This permanently removes them.
Disable User
Select the user and choose Disable to temporarily suspend their access.
Change User Account Type
Select any user and update their role (e.g., from Regular User to Workspace Administrator).
Resend Invite
If an invitation expires or is lost, select Resend Invite.
Change Password
Users can update their password from User Settings.
User Experience Flow Based on Role
Your account type appears in the lower-left corner of the interface. Each role determines what you can see and do within EmpowerGPT:
Organization Admin
Add and manage users
Assign or change account types
Create user groups
Create workspaces and assign controllers
Workspace Administrator
Manage users and set their access levels
Create and organize collections
Upload/import documents and folders
Ask questions from the knowledge base or specific workspace areas
Add required team members
Create and manage user groups
Assign roles to users and groups at workspace or content level
Regular User
Request admin access to a workspace
Ask questions within the knowledge base or specific workspace/collection
User Groups Operations
Create Group
Navigate to User Groups → Create, define the group name, and add members by searching for their names or emails.
Edit Group
Select a group to update its members or modify assigned permissions.
Delete Group
Select the group and choose Delete to remove it.
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