User Account Types

Account types define what a user can do with content and workspaces. Unlike organizational roles, which govern administrative authority, account types are about content-level interaction. They are assigned per workspace, collection, or folder by an Organization Admin or Workspace Admin.

Regular users are not a separate account type. They are any user whose access is granted by an admin. Every regular user holds one of the three account types below, which determines their exact content permissions within each assigned workspace.

✔ Full access	+ Partial / limited access	✘ No access

Content Managment

Permission	Controller	Contributer	Viewer
Create collections & folders	✔	+	✘
Add / upload new documents	✔	✔	✘
Edit existing documents	✔	✔	✘
Delete documents or content	✔	✘	✘
Move content within workspace	✔	✘	✘
Organize documents into folders	✔	✔	✘
Add tags to documents	✔	✔	✘
View / read all workspace content	✔	✔	✔

Version Control

User Permissions

Collaboration & Search

Controller

Full workspace control

The Controller is the most powerful account type within a workspace, short of an Administrator. Controllers have extensive permissions that allow them to fully manage the workspace and all its content.

Key capabilities

• Full content management: create, edit, delete, and move all collections, folders, and documents.

• Manage permissions for other users within the workspace, including inviting Contributors and Viewers.

• Full version control: manage document versions, revert to previous versions, and approve or reject changes.

• Adjust workspace settings including naming conventions, privacy settings, and access controls.

Typically assigned to project leads, department heads, or team members responsible for overseeing a project's full lifecycle.

Contributor

Active participant

Contributors form the backbone of the workspace. They are the users who actively engage with content, providing input and updates to documents while collaborating with teammates.

Key capabilities

• Add new documents, edit existing content, and upload files to the workspace.

• Organize documents into folders and add tags for better classification.

• Engage with other users via the chat function and collaborate on documents.

• Participate in discussions and share insights with the team.

Well-suited for team members who need to actively work on documents and contribute to projects but do not require full control over the workspace.

Viewer

Read-only access

Ideal for stakeholders, external partners, or new team members who need to be informed about workspace content without being directly involved in document management or editing.

Viewers have the most limited account type within EmpowerGPT, designed for users who need to access and stay informed about content without making any changes to it.

Key capabilities

• Read-only access to all content within the assigned workspace.

• Use the platform's search capabilities to find documents efficiently.

• Navigate the workspace using tags.

• Participate in discussions by leaving comments and feedback without altering content.