# Managing Billing & Seats

Organization Owners can manage the organization’s subscription plan, billing, and user seats through the **Billing Page**. The billing page can be accessed via: **Settings → Billing Tab**

The page is divided into two main sections: **Billing Management** and **Seat Management**.

<figure><img src="https://2192711725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc2KRGWrkyRO0iZN5Lyeg%2Fuploads%2FYbFLvWaZdjF51dqv8Knd%2FPage_88%20(2).png?alt=media&#x26;token=708a32e9-dcbe-4dd7-a7fe-2b21fd47d47f" alt=""><figcaption></figcaption></figure>

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## Billing Managment

In the Billing Management section, Organization Admins can view and manage subscription details. The section includes the following features:

1. **Current Plan and Subscription Dates**: Admins can see the active plan along with the subscription renewal and end date.
2. **View Plan**: Clicking the View Plan button navigates to a detailed plan page, which displays:
   1. **Total Cost**: Shows the yearly or monthly cost based on the selected plan.
   2. **Cancel Subscription**: Admins can cancel the subscription at any time. The account will remain active for the period already paid. During this time, the admin can return to the billing page and renew the subscription.
   3. **Card Information and Billing Details**: Admins can view and update the payment method and billing information.
   4. **Invoices**: All invoices are listed. Admins can click any invoice to download receipts for record-keeping.

<figure><img src="https://2192711725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc2KRGWrkyRO0iZN5Lyeg%2Fuploads%2FDSIgQvF5X2AWD25RLOwH%2FPage_91.png?alt=media&#x26;token=755360bd-718e-4a19-9957-b195dd998115" alt=""><figcaption></figcaption></figure>

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## Seat Management

The Seat Management section allows admins to manage **User Seats** (User Licenses).

Key points include:

1. **Occupied Seats:** Occupied Seats represent the total number of **Active Users** using the EmpowerGPT account.&#x20;
2. **Available Seats:** Available Seats represent the number of seats or licenses free against which new users can be invited.

   Available Seats = Totals Number of Seats (Licenses) - Occupied Seats (Licenses)

{% hint style="info" %}
New users cannot be invited if **no available seats exist**; additional seats must be purchased first.
{% endhint %}

{% hint style="info" %}
Seats cannot be decreased or deleted if currently assigned to users. To remove a seat, the assigned user must first be deleted or made inactive.
{% endhint %}

### How to buy a New Seat?

1. Click on the **Update Seats** button.
2. Increase the number of seats according to the number of users you want to invite.
3. The system will display the **extra cost**, prorated based on the remaining days until the next subscription cycle.
4. Click **Update Subscription** to complete the purchase.
5. The new seats will become available, and additional users can now be invited.

<figure><img src="https://2192711725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc2KRGWrkyRO0iZN5Lyeg%2Fuploads%2FsE0BbDKuTLgRy4OuImam%2FPage_63%20(1).png?alt=media&#x26;token=a935e0aa-e31e-47d1-b3ee-faa517271f42" alt=""><figcaption></figcaption></figure>

### How to delete an Exisiting Seat?

1. Identify the user assigned to the seat you want to remove or make inactive.&#x20;
2. Delete the user from the organization or change the status to **Inactive.**
3. Once the user is removed/made inactive, the corresponding seat becomes available to delete.
4. Click on the **Update Seats** button on the billing page.&#x20;
5. Decrease the number of seats and update subscription.
